Administration Assistant – INTERNAL

Company: Betsi Cadwaladr University Health Board
Apply for the Administration Assistant – INTERNAL
Location: Rhyl
Job Description:

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADER.

Working in a highly pressurised booking centre environment to provide professional, efficient and effective administrative support to the booking service, inpatient ward and day unit for a variety of outpatient clinics, day unit admissions and inpatient care. Using initiative in sometimes complex situations to ensure that patient administration is maintained in line with local and national Cancer policies.

Work as part of a multi‑disciplinary team, supporting other team members to deliver patient‑focused service and provide administrative support to the outpatients department booking centre, in‑patient ward and day unit at periods of absence. Therefore, the role requires individuals to have an understanding of the roles of a booking and ward clerk to provide cover when required.

Main duties of the job

An opportunity has arisen to join the Clinical Oncology and Clinical Haematology Team as an Administration Assistant. The successful applicant will adapt and be able to work in a fast‑paced environment undertaking a range of administration processes with confidence and efficiency including filing, collection of patient case notes for clinic, and provide cover to wards, reception and outpatient areas.

Applications are invited from those who wish to be selected to take part. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Working with Betsi Cadwaladr University Health Board (BCUHB) North Wales means being part of the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000 across North Wales. We are committed to promoting equality and diversity and are proud to welcome applicants under the “Disability Confident Employer” scheme. Applications may be submitted in Welsh, and applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person specification

Qualifications

Essential criteria:

  • NVQ 2 or equivalent.
  • Good standard of education. Able to demonstrate English and Mathematics GCSE or equivalent.

Desirable criteria:

  • Knowledge of PAS.

Experience

Essential criteria:

  • Experience within an office environment involving customer service.
  • Knowledge of Data Protection Act.

Desirable criteria:

  • Previous medical records or hospital‑based clerical experience.

Skills

Essential criteria:

  • Proven communication skills.
  • Flexible approach to the needs of the service.
  • Able to meet tight deadlines and prioritise workload.

Desirable criteria:

  • Welsh speaking.

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Posted: June 1st, 2026