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Clinical Administration Assistant
The closing date is 09 June 2026
Clinical administration is a key function in the management and day‑to‑day functionality of community nursing teams and the patients they care for. The purpose of this role is to work with and support the Community Nursing team with their clinical administration functions associated with the management of patients.
Main duties of the job
- Accept incoming tasks and referrals to the team, setting appropriate care plans.
- Use the auto‑planner functionality within SystmOne to allocate visit days.
- Support the duty sister to review allocated visits and make any required changes to the visit lists.
- Support with the replenishment and ordering of stock and equipment for the team.
Job responsibilities
Clinical administration is a key function in the management and day‑to‑day functionality of community nursing teams and the patients they care for. The purpose of this role is to work with and support the Community Nursing team with their clinical administration functions associated with the management of patients.
Special Skills & Knowledge
- Good verbal and written communication skills
- Good organisational and facilitation skills
- Ability to work independently
- Ability to use audit methodologies
- Preparing Excel spreadsheets and reports
- Clinical knowledge
- Able to assess service user needs, apply appropriate care plan and allocate the visit to the appropriate professional to deliver the care
Experience
- Experience of using trust electronic systems such as SystmOne and telephone call handling
- Understanding of community nursing caseloads and systems of working
Qualifications
- NVQ Level 3 or equivalent level of training and understanding of clinical organisation gained through individual training and experience
- Understanding and familiarity with electronic systems such as SystmOne
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
We particularly welcome applications from disabled and BAME candidates as BAME and disabled people are currently under‑represented.
Employer name
County Durham & Darlington NHS Foundation Trust
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