Neurodevelopmental Administration Assistant

Job Overview

Position: Administration and Clerical Support – Children’s Neurodevelopmental Pathway

The role involves providing comprehensive administrative support, handling queries from patients and families, schools, social workers, and external agencies.

Responsibilities

• Provide comprehensive administration and clerical support to the children’s Neurodevelopmental Pathway team.
• Answer telephone calls, upload referrals, and coordinate printing, filing, typing, and letter formatting.
• Respond to queries from patients, families, schools, social workers, and other external agencies.
• Prioritise different streams of work, manage workload across the year, and work well under pressure.
• Support service delivery across all localities as required.

Qualifications and Skills

• Proficient in Microsoft Office (Outlook, Word, Excel) and other administration tools.
• Previous experience in a busy administrative environment.
• Excellent verbal and written communication skills; courteous and effective when dealing with schools and parents.
• Ability to work independently, prioritise tasks, and adapt to changing demands.

EEO Statement

We are a Disability Confident employer. We offer interview opportunities to all applicants who declare a disability and meet the minimum criteria for the role. For further details, please contact our recruitment team.

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