Customer Service Advisor

Company: Time Recruitment Solutions Ltd
Apply for the Customer Service Advisor
Location: Bury
Job Description:

Customer Service Advisor

Bury£24,000 – £25,000 + 10% Annual Bonus

Monday to Friday – Office Hours

Love Your Job. Live Your Life.

Imagine starting your day with a complimentary latte in hand, surrounded by a friendly and supportive team, and feeling truly valued every step of the way. If you are seeking a role where you are more than just a number – where you are part of something exciting and meaningful – this could be your perfect match.

About the Role

We are seeking a passionate Customer Service Advisor who enjoys assisting customers, building genuine connections, and progressing their career within a company that truly champions its people.

Why You’ll Love Working Here

  • Supportive Management: Friendly, approachable managers who are genuinely invested in your success.
  • Excellent Perks: Access to a free on-site gym, nutritious and delicious breakfast and lunch, plus hassle-free parking.
  • Strong Team Spirit: Our team members have remained with us for over two years – a true testament to our positive culture.
  • Work-Life Balance: Monthly socials, including brunches and bowling nights, because good vibes matter.
  • Career Progression: Rapid promotion opportunities – your future manager was promoted twice within just two years.

Key Responsibilities

  • Engage with existing business customers via phone, email and web chat.
  • Manage account updates, payments, and respond to queries in a friendly and professional manner.
  • Ensure every customer feels heard, supported and satisfied.
  • Collaborate effectively with other departments to maintain smooth operations.

Who We’re Looking For ✨

  • A friendly demeanour paired with a positive, can-do attitude.
  • Customer service experience (even a few months – we value your potential!).
  • Excellent communication skills and a strong team spirit.

What You’ll Receive

  • £24,000 – £25,000 base salary plus a 10% bonus (up to £27,500 total).
  • 25 days’ holiday plus bank holidays.
  • Complimentary daily breakfast and lunch.
  • On-site gym facilities and free parking.
  • Monthly incentives and recognition to celebrate your achievements.

Ready for a role that fits your lifestyle and ambitions? Apply now and make Mondays something to look forward to.

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Posted: June 2nd, 2026