Programme Assistant & Volunteer Coordinator – Grow, Sheffield

Overview

The Programme Assistant and Volunteer Coordinator will be the driving force behind Grow’s Training and Employability Programmes. You will guide trainees from their first referral through to their next steps beyond Grow while developing a strong volunteering programme to support the work that we do. This role focuses on working with young people and supporting volunteers in their role.

Responsibilities

• Programme Design & Delivery: Manage the referral pathway, acting as the primary point of contact for Sheffield-based partners and arranging pre-visits for prospective trainees; lead the welcoming process, introducing young people to Grow’s nature-based programmes, coaching culture and mission; handle enrolment paperwork, trainee assessments, and the establishment of coaching contracts.
• Programme Delivery & Support: Provide coaching and practical support during training sessions, ensure young people are engaged and safely transported onto our green space; assist Training Managers in delivering core coaching modules and contribute to the evolution of programme resources; lead “Next Steps” support, providing external signposting and organising events for our alumni community.
• Volunteer Management: Develop and execute a volunteering strategy that aligns with Grow’s goals; coordinate recruitment, induction, and scheduling of volunteers; oversee the quality of their 1-to-1 coaching by reviewing logs and providing constructive feedback; ensure all volunteers are fully briefed on safeguarding and health and safety policies and have completed all core training.
• Operations & Impact: Track impact data and trainee progress to support the Head of Programmes & Impact in assessing overall success; maintain rigorous health and safety standards by completing and updating risk assessments; participate in trainee interviews and assist with disciplinary procedures when necessary.

Location and Benefits

• Location: Sheffield, on-site
• Salary: Pro rata salary is £16,164 (Full time equivalent – £26,940)
• Pension: 5% Pension Contribution
• Holiday: 25 days per annum (plus statutory) pro rata
• Perks: 1 additional leave day on your birthday; 1 day additional leave earned for every year worked (up to a max. of 5 days, pro rata); BHSF health cash plan scheme

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