Customer Resolution Specialist (Hybrid Role)

ScottishPower is seeking a Team Member Customer Resolution to manage customer interactions and ensure satisfaction. This office-based role allows for occasional remote work, adapting to business needs. You will be responsible for managing inquiries, understanding customer feedback, and achieving performance metrics.

The ideal candidate should possess a flexible approach, good communication skills, and a passion for continuous improvement. Benefits include 36 days annual leave, health benefits, and investment in your career development.

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