Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Chelmsford are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that’s revolutionising retail!
Who are we?
Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in 1980 and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in 2025. With over 200 retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.
The Role
As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day‑day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.
Key Responsibilities
- Drive store performance by maximising sales opportunities.
- Support your team on meeting and exceeding targets through focusing on KPI delivery.
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases.
- Showcase our product story, share passion with customers through an in-depth knowledge of our range.
- Develop and maintain wine knowledge to support your WSET qualification and confidence in selling.
- Take ownership of the store’s physical appearance and maintenance, internally & externally.
- Participate in all operational tasks required for the day‑day operation of a Majestic Wine store – from delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
- Continuously identify opportunities to improve operating efficiency and share ideas with the wider team.
- Remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Act as a supportive role model for junior team members and provide feedback to the Store Manager.
- As a key holder, understand opening and closing compliance and operate the store confidently without supervision.
Knowledge & Skills Required
- Excellent time‑management, delegation and problem‑solving skills.
- Ability to deliver exceptional customer experience & service to every customer.
- Self‑motivated and able to thrive working alone or as part of a team.
- Can‑do attitude with a passion for seeing problems through to solutions.
- Adaptable and resilient to meet the ever‑changing demands of our business.
- Excellent communication and time‑management skills.
- Wine knowledge beneficial but passion to learn more is essential to pass Level 2 WSET qualification.
- Hold a full, UK, manual transmission driving licence for at least 12 months with no more than 6 penalty points.
What Is In It For You
- Competitive salary.
- Up to 20% staff discount.
- Career development opportunities – nurturing internal talent, offering career progression supported by in‑house training schemes.
- Uniform provided.
- Access to Retail Trust – including Retail Rewards, e‑vouchers, reloadable shopping cards, gift vouchers & gift cards, discounts up to 30%, free counselling and support phone line.
- Job Specifics:
- Contract: Permanent
- Hours: 8 hours per week (must work evenings and weekends).
- Driving is key – comfortable driving company van, require full UK manual driver’s licence held for at least 12 months.
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