Human Resources Business Partner

Company: CCA Recruitment Group
Apply for the Human Resources Business Partner
Location: South Shields
Job Description:

Location: South Tyneside (fully on site)

Salary: Up to £50,000 + bonus + benefits

I am looking to recruit a commercially sharp, resilient HR Business Partner to support a South Tyneside based client. Supporting their busiest business areas – outbound sales – during a pivotal period of transformation. This is an organisation that’s “flying the plane while changing the engines” – and you’ll be right at the heart of it, driving cultural change and owning complex ER at pace.

“A generous, pure-play HRBP role – but it requires someone who can handle the volume of a contact centre environment without getting bogged down in the administration of it.”

WHAT YOU’LL DO as HR Business Partner

  • Lead on high-volume, complex Employee Relations day to day
  • Revitalise employee experience – ensuring policies use the right language and incentives drive the right behaviours
  • Support Organisational Development (OD) initiatives — helpful experience, but not essential
  • Embed cultural change as brand ambassador for the HR Director’s narrative
  • Deliver against an ambitious 18-month transformation roadmap including:
  • Workplace experience and management coaching
  • Reward and remuneration frameworks

WHO WE’RE LOOKING FOR for this HR Business Partner role

This role demands someone who thrives under pressure and doesn’t need a rule book to tell them what to do. You’re resilient, fast-moving, and commercially switched on. You understand that pace and people aren’t mutually exclusive -and you’ve got the ER track record to prove it.

  • A proven ER heavyweight – high-volume, complex cases handled with confidence and composure
  • Commercially minded and genuinely comfortable with ambiguity and change
  • Experienced in fast-paced, high-energy environments where people and performance go hand in hand
  • A contact centre mentality – you understand workforce dynamics and don’t get bogged down in administration
  • Able to balance hands-on, operational delivery with growing into a true strategic partner
  • OD experience is a welcome bonus, but not a dealbreaker

Please note: This is a pure-play HRBP/ER role. There is no Talent Acquisition remit attached to this position.

BENEFITS for this HR Business Partner role

  • Private Medical Insurance Fully funded via AXA Health, including 24/7 same-day virtual GP access
  • Peddling Fridays Early finish every Friday for the entire office
  • Employee Assistance Programme 24/7 confidential counselling and mental health support
  • Pension Scheme 3% employer contribution
  • Life Insurance Comprehensive death-in-service cover for all permanent staff
  • Gym Membership Subsidised or fully funded membership to support your physical wellbeing
  • Funded Qualifications Fully funded distance learning courses through partner educational bodies
  • Cycle to Work Scheme Tax-efficient bike purchases via salary sacrifice
  • Long Service Awards Salary increments and additional holiday based on your tenure
  • Birthday Awards Special recognition and perks to celebrate your birthday
  • Mindful Employer Structured mental health support as an NHS-accredited Mindful Employer
  • Social Culture Modern breakout spaces, pool tables, and regular team social events
  • Electric Vehicle Scheme Tusker salary sacrifice car scheme for EVs/ULEVs — coming soon
  • Performance Bonuses Regular office incentives, vouchers, and tech prizes

Please follow the link to apply for his HR Business Partner role based in South Shield.

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Posted: June 2nd, 2026