Broker Technician

• Annual Salary: Up to £70,000
• Location: Southend/London
• Job Type: Permanent

Join a well‑respected Lloyd’s insurance broker in Southend, known for their commitment to excellent service. We are currently seeking a Broker Backup Technician with at least 2 years of experience in a similar role within a Lloyd’s broker environment. This position offers a dynamic work environment and the opportunity to join a successful team.

Responsibilities

• Produce and process open market slips and assist with binding authorities.
• Create slips/endorsements, cover notes, policy schedules, debit notes, and monthly lineslip declarations.
• Review and process premium and risk bordereaux.
• Produce LPANs and submit work packages.
• Maintain Earned to Incurred spreadsheets.
• Manage Atlas and Lineage systems daily.
• Issue credit notes/EoCs as required.
• Assist with Coverholder applications and audits.
• Calculate and monitor profit commissions.
• Liaise with the claims team on claims issues and reports.
• Track all binder renewals, review performance, and send renewal notices and chasers.
• Chase premium payments.
• Ensure compliance with Procedures and Regulatory requirements.
• Maintain required records, reports, and files in an organised manner and present these to senior management as required.
• Handle Xchanging/Bureau queries and other ad‑hoc duties.

Qualifications

• Minimum of 2 years’ experience in a broker backup role within a Lloyd’s broker.
• Part ACII qualification or equivalent is ideal.
• Strong computer skills, including experience with Brokasure, A&S, Atlas, Lineage, DCOM, PPL, AIF, ECF, IMR, and other Lloyd’s/London Market systems.
• Advanced knowledge of Microsoft products (Word, Excel, Outlook) or similar software applications.
• Excellent communication and organisational skills.
• Ability to manage time effectively, prioritise tasks, and meet deadlines without compromising quality.
• Professional verbal and written communication skills.

Benefits

• Competitive salary package.
• Opportunities for continuous professional education and study support.
• Dynamic and supportive work environment.

To apply for the Broker Backup Technician position, please hit apply now and we can have a chat!

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