Customer Service Coordinator
Exeter
Full time, Temp to Perm
Are you passionate about making a difference through excellent customer service?
gap personnel are recruiting for a Customer Service Coordinator for our client in Exeter, Devon.
What you’ll be doing:
In this fast-paced role, you’ll spend most of your day on the phone (around 80 calls a day) as the friendly first point of contact for service users, family members, and healthcare professionals. You’ll help coordinate the delivery, installation, and collection of essential community healthcare equipment — anything from walking frames to more complex beds and hoists.
Your daily responsibilities will include:– Answering and managing incoming queries with care and professionalism– Coordinating orders with our driver technicians– Checking online orders for accuracy and processing them for invoicing– Handling a range of general administrative tasks to keep everything running smoothly
What we’re looking for:
- Experience in a busy, high-volume office environment
- Confident telephone-based customer service skills
- Strong attention to detail and accuracy
- Previous admin and diary management experience
- Competence with Microsoft Office and ability to pick up new systems quickly
- A professional and friendly communication style
Hours & Pay:
Pay: £25,396.80 per annum
Hours: Monday – Friday, 40 hours per week including Saturdays on a Rota Basis
To Apply:
Click Apply or call 01392 273 665.
Key skills; Office Administration, Customer Service, Microsoft, Order Processing, Complaints Handling.
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