Reward Assistant (6 month contract)

Role Overview

Support the delivery of the firm’s reward strategy and programmes. Provide benefit programmes for UK staff and global Partners, and advise on reward and benefits queries.

Responsibilities

• Own and manage monthly benefit reporting, ensuring accurate and timely delivery of benefit information to payroll and vendors.
• Conduct data checks and reconciliations to ensure accurate information is processed and held on HR and vendor systems.
• Reconcile and process vendor invoices; manage partner benefit payment processes and act as first point of contact for partner queries.
• Provide annual benefit recharges and year‑end accruals to finance.
• Support UK staff and global Partner benefit renewals, managing data and liaising with vendors.
• Ongoing management of the Reward Mailbox, answering benefit queries and escalating complex cases.
• Identify themes from queries to improve benefit communications and propose efficiency improvements.
• Maintain and enhance the online benefits portal, troubleshooting issues and updating information.
• Assist with testing and rollout of project windows and employee/partner communications to maximise engagement.
• Provide general admin support to the Reward team, including attending supplier meetings and supporting ad‑hoc projects.

Qualifications

• Education: 3 A’ levels or equivalent, degree‑educated or CIPD qualified (desirable).
• Analytical skills: manipulate and analyse large data sets using advanced Excel techniques (look‑ups, pivot tables).
• Strong numerical and detail orientation for accurate reporting.
• Problem‑solving skills to identify and resolve data or process discrepancies.
• Organisational skills: manage multiple deadlines with strong prioritisation.
• Clear written and verbal communication.
• Previous reward/benefits experience preferred; an interest in reward and willingness to learn are essential.
• Office and system skills: proficiency in Excel and familiarity with Workday HR or another HR system.

Characteristics

• Empathetic: sensitive response to employee and partner benefit questions.
• Adaptable: flexible in a constantly evolving team.
• Collaborative: work cooperatively across HR teams.
• Pro‑active: demonstrate initiative and drive process improvement.

Key Relationships

• Wider HR team, payroll, global mobility and tax teams.
• Benefit vendors, negotiating to achieve best outcomes.
• Third‑party provider engaged for contractor and temporary staff; roles may be contracted through the provider rather than directly with the firm.

Equal Opportunities Statement

We recruit on merit, irrespective of age, disability, gender, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or any other status protected by law. Selection decisions are recorded and guided by diversity issues, and reasonable adjustments may be made during the selection process upon request.

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