Customer Experience & Complaints Specialist

Company: Pimlico Plumbers Limited
Apply for the Customer Experience & Complaints Specialist
Location: City of Westminster
Job Description:

Pimlico Plumbers Limited is seeking a Customer Complaints Resolution Specialist to be the primary point of contact for customer complaints. You will manage complaints, maintain high service standards and ensure customer satisfaction.

Your role requires previous experience in resolving customer complaints, strong communication skills, and a proactive approach to managing challenging situations. The position fosters a commitment to excellence in customer service and encourages interaction with clients to gather positive feedback.

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Posted: June 2nd, 2026