Job Responsibilities
- Lead the assessment, design, and optimisation of the observability strategy for the co-location migration programme.
- Review the current observability architecture across infrastructure, networks, middleware, databases, and applications.
- Assess existing logging, metrics, distributed tracing, and monitoring capabilities to determine readiness for the co-location migration.
- Develop an observability strategy that supports both migration activities and long-term operational support.
- Recommend enhancements or platform uplifts where current tooling does not provide sufficient visibility or resilience.
- Analyse telemetry, monitoring data, dashboards, and operational trends from completed migration waves.
- Establish performance baselines for compute, storage, networking, application response times, and transaction throughput.
- Identify recurring operational issues and use historical insights to improve migration readiness.
- Define measurable service health indicators to compare pre- and post-migration performance.
- Design comprehensive monitoring for the tightly-coupled monolithic application estate, with particular emphasis on latency-sensitive interdependencies.
- Create real-time dashboards that provide operational visibility across infrastructure, middleware, databases, messaging, and application components.
- Ensure end-to-end transaction tracing is available to rapidly identify bottlenecks and service degradation.
- Validate monitoring coverage prior to each migration wave.
- Review and standardise centralised logging across all migrated environments.
- Ensure consistent log formats, metadata, correlation IDs, and traceability across systems.
- Validate log ingestion, retention policies, indexing, and search performance.
- Ensure operational teams can rapidly investigate incidents using correlated logs and distributed traces.
- Review and optimise alert thresholds to minimise both missed events and unnecessary alert noise.
- Implement intelligent alerting aligned to business services and critical customer journeys.
- Define migration-specific alerting for infrastructure failures, application degradation, latency increases, replication issues, and capacity constraints.
- Support operational readiness activities including rehearsals and production cutover monitoring.
- Ensure observability solutions meet financial services regulatory requirements for auditability, log retention, security, and data governance.
- Validate access controls and security monitoring for observability platforms.
- Support evidence gathering for internal governance, audit, and regulatory reviews.
- Evaluate the suitability of existing observability platforms and recommend improvements where required.
- Assess opportunities to improve automation, anomaly detection, service health monitoring, and predictive alerting.
- Define standards and best practices for observability across future migration phases.
- Work closely with Infrastructure Architects, Application Architects, Platform Engineering, Security, Operations, and Migration teams.
- Provide technical guidance during migration planning, testing, dress rehearsals, and production cutovers.
- Produce architecture documentation, monitoring standards, operational runbooks, and knowledge transfer materials.
Requirements
- Extensive experience designing enterprise observability solutions within large-scale infrastructure or data centre migration programmes.
- Strong knowledge of metrics, logging, distributed tracing, and application performance monitoring (APM).
- Experience monitoring latency-sensitive, business-critical enterprise applications.
- Strong understanding of infrastructure, virtualisation, networking, storage, databases, and middleware monitoring.
- Experience implementing centralised logging and observability best practices.
- Knowledge of financial services operational resilience, audit, and regulatory requirements.
- Ability to analyse complex operational telemetry and identify performance bottlenecks.
- Excellent stakeholder management and communication skills.
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