Shop Volunteer (Till & Customer Service – Whitley Bay)

Company: Cash Hub
Apply for the Shop Volunteer (Till & Customer Service – Whitley Bay)
Location: Whitley Bay
Job Description:

Shop Volunteer (Till & Customer Service – Whitley Bay)

Your local British Red Cross shop offers opportunities to volunteer in a variety of roles, from sorting stock and preparing donated items for sale to providing customer service to donors and customers. This role is a great place to learn new skills and share existing ones.

We are currently looking for Till and Customer Service volunteers to help us in our shop.

We need volunteers with a positive outlook who enjoy interacting with people and who are confident in learning how to use a shop till. No experience is required; full training will be provided.

Typical activities

  • Using the shop till to take payment for items
  • Promoting Gift Aid to maximise our fundraising potential
  • Helping and advising customers
  • Carrying out general shop duties

Availability

Volunteering is a few hours during the week or weekend, agreed with the shop manager. There is no set minimum commitment; we simply ask that you agree to attend the hours you are confident you can keep.

Health and Safety Statement

We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also discuss any adjustments you may need. This is a standard health and safety requirement for all volunteers.

What you will be doing

  • Creating exciting window displays
  • Sorting donations for sale in the shop
  • Helping customers on the shop floor
  • Using the till

What’s in it for you

  • Meet new people and be part of a dynamic and inclusive team
  • Gain or share retail experience
  • Use your existing skills or develop new ones
  • Reasonable pre‑agreed travel expenses for training and the role
  • Opportunity to join the world’s largest humanitarian organisation and make a positive difference

87-89 Park View, Whitley Bay, Tyne & Wear, NE26 3RL, United Kingdom

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Posted: June 2nd, 2026