Believe in People? The best people have one thing in common. They care.
Change Grow Live is a charity dedicated to making a difference to our Service Users’ lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to help people change the direction of their lives, grow as individuals, and live life to its fullest potential.
Role Overview
We have an exciting opportunity for an Administrator to join our busy Lancashire service. Our Administrators play an integral part in supporting the team by providing administrative and clerical support, enabling them to focus on delivering our services and ensuring our service users receive the help and support they need to achieve their goals.
Location & Hours
Location: Lancashire
Hours: Full Time, 37.5 per week
Responsibilities
- Act as the first point of contact within the service, ensuring that telephone calls and visits from service users, outside agencies, and Change Grow Live staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
- Ensure effective processing of correspondence and data entry as required.
- Collate, monitor and report data, information & statistics as required.
- Maintain administrative record‑keeping and communication within the project.
- Work flexibly across operational sites as required.
About You
- Knowledge of general office procedures.
- IT literacy including proficiency in word processing, Excel spreadsheets and data entry.
- Good interpersonal skills and willingness to work flexibly as part of a team.
- Ability to respond to requests for assistance, maintaining confidentiality whenever necessary.
- Solid numeric skills.
- Good organisational skills.
What We Offer
- Dedicated weekly Wellness Hour, access to our Wellness Hub and a comprehensive Employee Assistance Programme to support mental and emotional health.
- Commitment to your development with extensive training, funded learning and pathways into senior or specialist roles.
- Transparent pay, a contributory pension scheme and additional wellbeing support.
- Start with 25 days of annual leave plus bank holidays (pro‑rata), increasing to a maximum of 30 days over five years of service.
- Supportive, values‑led team where you will feel encouraged and valued from day one.
- Openness to discussing working patterns that help you maintain a healthy work‑life balance.
- Discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.
CGL SPOT (20) (£26,091.00 – £26,091.00)
Visa: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK.
Note: This position requires a basic level Disclosure and Barring Service (DBS) check.
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