Job Ref: DAL5009
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Branch: Maldron Hotel Manchester Cathedral Quarter
Location: Maldron Hotel Manchester Cathedral Quarter, Salford
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 27/05/2026
Closing date: 29/06/2026
Breakfast Supervisor / Duty Manager (Maldron Hotel Manchester Central – Cathedral Quarter) – Full-TimeWith access to the Dalata Academy, you’ll have the opportunity to enhance your skills through comprehensive training courses designed to support your growth.
This position provides an excellent chance to collaborate with experienced team members in a nurturing environment. As a leader, you will inspire your team to create memorable guest experiences, drive performance, and foster a strong culture of teamwork. You will also play a key role in the day-to-day operational management of the hotel as Duty Manager, ensuring exceptional guest service, smooth hotel operations, and effective communication across all departments. If you are passionate about hospitality and eager to advance your career, we invite you to seek a career at Dalata Hotel Group!Benefits Free employee meals on duty50% Off F&B in all properties€/£60 employee rate on rooms for all Dalata-owned hotelsPension access (Ask your HR Manager for local pension information)Development Opportunities through our Dalata Academy to support your career journey30% off the Friends & Family rateExtra AL day for every year worked (5 days to a maximum of 5 days)Employee Assistance ProgrammeCycle to Work Scheme/Transport SchemesStaff Appreciation Initiatives, fun team-building activities and regular charity eventsYour Job Monitor standards of work to ensure the highest quality of guest service throughout the hotel.Lead, support, train, and motivate the breakfast and Food & Beverage team.Support the Senior Management Team in the strategic and operational running of the hotel.Assist in achieving departmental targets in line with overall hotel objectives.Support and oversee conferences, events, and daily operations to ensure excellence in service at all times.Take responsibility for Duty Manager shifts, overseeing the smooth operation of the hotel and acting as the main point of contact for guests and staff.Handle guest queries, feedback, and complaints professionally and efficiently, ensuring guest satisfaction at all times.Ensure compliance with hotel policies, health & safety procedures, and security standards.Coordinate with all hotel departments to ensure effective communication and seamless guest experiences.Ensure the restaurant and public areas are maintained to the highest standards.Support the management team with opening/closing procedures, shift handovers, and emergency situations when required.What You Will Need Experience in a Food & Beverage supervisory role within a hotel environment.Previous Duty Manager or supervisory hotel operations experience is desirable.Experience in conferences and events is an advantage.Excellent leadership and organisational skills.Experience in training and developing team members.Strong problem-solving and decision-making abilities.High standards and attention to detail.An excellent focus on customer service and guest satisfaction.Flexibility to work shifts, including weekends and evenings.About UsDalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone’s needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Our newly built four-star hotel, ideally located just minutes’ walk from the legendary Arndale Shopping Centre, Manchester Victoria Station and the Manchester Arena. .
Maldron Hotel Manchester Cathedral Quarter is conveniently close to the city’s most dynamic business districts, exciting shopping and star attractions, such as the AO Arena and the Coop Live Arena. xwzovoh Settle into our modern, comfortable, and spacious rooms, or fit in a workout at the gym. Then head down to our warm, welcoming Grain & Grill bar and restaurant, open all day for moreish meals, satisfying snacks and delicious drinks….