Head of Customer Success – Hybrid, 15-Seat Team

Edwards Employment Solutions Ltd is seeking a Customer Success Manager based in Sheffield City Centre (Hybrid) to lead a high-performing team and enhance customer experience strategy.

The ideal candidate will have leadership experience in Customer Success or Account Management, a strong focus on customer retention, and exceptional communication skills. This role involves monitoring team performance and improving customer engagement.

The position offers a competitive salary between £45,000 and £55,000, with a 12 Month Fixed Term Contract.

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