Company: Local Government Chronicle
Location: Cardiff
Job Description:
Cardiff Council is seeking Welsh-speaking Customer Service & Licensing Officers to join its inbound contact centre in Cardiff. You will assist users by phone and email, delivering high-quality information and advice while resolving enquiries at first contact where possible.
Applicants should have strong contact centre experience, proficiency with web-based systems, and excellent communication and teamwork skills.
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Posted: August 6th, 2026