The Role
Location: London, Leeds, Edinburgh, Glasgow or Birmingham – Hybrid
Core senior member of the Quality & Risk Management team who will be involved in improvement in processes, procedures, regulatory compliance and driving improvement in overall quality in the delivery of insolvency services. This will involve supporting and advising our Insolvency Delivery Team and local office engagement teams delivering complex insolvency and MVL services to our clients. In addition to ensuring compliance with statute and regulations, the individual should be commercially minded and able to communicate with senior stakeholders and engagement teams as a peer. The individual will be required to act as a trusted advisor to engagement teams in respect of complex technical matters.
Key Skills & Experience
- Hold a pass in the JIEB corporate exam paper
- Hold a professional accountancy qualification (beneficial but not essential)
- Strong technical insolvency background and experience of dealing with complex technical matters
- Demonstrable technical experience in England & Wales insolvencies
- Knowledge and experience of all corporate insolvency processes (Administration, MVLs, Insolvent Liquidations, CVAs and FCRs)
- Knowledge of RP’s and Special Administrations (beneficial but not essential)
- Excellent attention to detail
- Knowledge of GDPR and SARs (beneficial but not essential)
- Experience of dealing with the investigation, management and resolution of complaints and claims (beneficial but not essential)
- Highly developed interpersonal skills and ability to work as part of a high performing and collaborative team
- Ability to communicate with, advise and influence engagement and delivery teams and senior stakeholders
- Good working knowledge of the ICAEW Code of Ethics, insolvency legislation and SIPs
- Experience of supporting and assisting in internal and external quality assurance reviews
- Excellent time management skills and the ability to respond to queries quickly and efficiently
- Experience in preparing and delivering in-house training and presentations
Key Responsibilities
- Lead, deliver and drive quality improvement by identifying and making improvements to standard templates, processes, policies and procedures
- Be a core member of the QRM senior leadership team
- Support the Financial Advisory CRO in the investigation, management and resolution of complaints and claims
- Provide support and assistance in internal and external quality assurance reviews as required
- Respond to queries and provision of advice to teams verbally or in written form
- Work closely with and be interchangeable with (for holiday and illness cover) existing Insolvency QRM leadership
- Respond to complex technical queries in respect of prospective and live cases
What can we offer you?
- Competitive Salary
- 28 days holiday
- Discretionary Bonus Scheme
- Cash benefits allowance
- Pension Scheme
- Extensive investment in personal development & learning
- Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
- Group Income protection
- Life assurance
- Cycle to work schemes
- Regular social, cultural and charitable activities
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