Shift Lead: Drive Store Ops & Customer Experience

Company: B&Q
Apply for the Shift Lead: Drive Store Ops & Customer Experience
Location: West Midlands
Job Description:

B&Q in Solihull is hiring a Shift Lead to oversee daily store operations and ensure an excellent customer and colleague experience. In this full-time role, you will manage staff deployments, ensure safety compliance, and serve as the first point of contact for both customers and colleagues.

The position offers a salary of £27,709.50 per annum, a permanent contract, and benefits including a pension scheme and 6.6 weeks of holiday. Join us and be part of a diverse team committed to customer satisfaction!

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Posted: June 2nd, 2026