As an IT Infrastructure Engineer at Cabot Credit Management, you will play a key role in delivering and supporting robust, secure, and scalable technology services across our organisation. With a primary focus on UK operations and an awareness of wider European business needs, you’ll take a hands‑on approach to infrastructure support, system administration, and project delivery.
Operating within our IT Operations team, you’ll provide expert 3rd line support and technical leadership across a diverse technology landscape – proactively troubleshooting, optimising systems, and collaborating with stakeholders to ensure our IT services remain reliable, resilient, and fit for the future.
What You Can Expect As An Infrastructure Engineer
- Permanent
- Hybrid role from our Kings Hill office, Kent. ME19 4UA.
Not only are we offering a competitive salary and a fantastic bonus scheme, you’ll also be entitled to great benefits including discount and cash back from high‑street shops, private health insurance, and more.
Key Responsibilities Include
- Ensure high availability, reliability, and security are embedded across infrastructure and service delivery.
- Lead vulnerability management, patching, and preventative maintenance across platforms.
- Provide technical leadership and 3rd line support, resolving complex and high‑impact incidents.
- Review, validate, and contribute to infrastructure design and project delivery.
- Support IT governance, compliance, and audits (including SOX, PCI‑DSS), ensuring adherence to controls and regulations.
- Operate within ITIL frameworks, managing incidents, problems, and changes effectively.
- Plan and execute disaster recovery testing to ensure business continuity.
- Monitor, troubleshoot, and optimise systems to maintain performance and integrity.
- Collaborate with internal teams, external partners, and vendors to deliver and support services.
- Integrate security and best practice into all technology and lifecycle decisions.
- Support ongoing system administration, service improvements, and out‑of‑hours escalation where required.
Essential
- Expert level NetApp Ontap and AFF skills
- Strong expertise in Windows Server platforms.
- Experience with VMware and Microsoft AVD.
- Microsoft Exchange (2016/2019 Hybrid), Office 365, and PowerShell scripting.
- Dell Server Hardware knowledge.
- Veeam Backup and Replication.
- Web technologies (IIS, .NET).
- Active Directory, Group Policy, DNS, DFS, DHCP, WINS.
- Windows/SQL clustering.
- Strong documentation and communication skills.
- Understanding of ITIL processes and service management.
Desirable
- Azure administration (servers, storage, networking).
- Office 365 support (Exchange, Teams, SharePoint).
- Intune device management.
- Security tools (CrowdStrike, Rapid7).
- Experience in financial services environments.
- Monitoring tools (e.g., PRTG).
- Azure Entra administration.
- Ivanti patching and deployment.
- Certifications (Preferred): MCSE, VCP, VMCE, NCDA.
Benefits
You will receive a competitive salary, a bonus scheme and benefits such as discount and cash back from high‑street shops, private health insurance, and more.
Equal Opportunity
At Cabot we are highly regulated by our clients, and any successful candidate will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK – we are unfortunately unable to offer sponsorship.
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