Company: Cardiff and Vale University Health Board
Location: Cardiff
Job Description:
Cardiff and Vale University Health Board is seeking an Ombudsman and Complex Complaints Lead to oversee the management of complex complaints and Ombudsman investigations. This role emphasizes autonomy in shaping investigative strategy, ensuring high-quality outcomes, and influencing senior stakeholders on sensitive matters.
The ideal candidate will have significant experience in managing high-risk complaints and a Master’s degree in a relevant field, guiding the Health Board’s approach effectively.
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Posted: June 2nd, 2026