Administrative Assistant | Kent and Medway Mental Health NHS Trust
Company: Kent and Medway NHS and Social Care Partnership Trust
Salary: £25,272 per annum pro rata Hours: Part-time Location: Gillingham, ME7 1AL Job type: Permanent Posting date: 6 Aug 2026 Closing date: 5 Sept 2026
Are you a highly organised and compassionate individual with strong administrative skills? We are looking for a dedicatedAdministrative Assistantto join our team.
You’ll be the first point of contact for patients and families. This role requires strong communication and customer service skills, empathy, and a commitment to confidentiality.You’ll support our clinical team by managing administrative tasks, ensuring efficient and compassionate care for our service users.
About You
- You possessstrong communication skillsand can handle difficult and challenging conversations.
- You are acollaborative team player, able to work effectively with colleagues to ensure an efficient workflow.
- You are committed to respecting theprivacy and confidentialityof all service users and their families, and you adhere to professional ethics and conduct.
- You areproactive, flexible, and can manage a diverse workload.
If you are a detail-oriented individual passionate about supporting both the clinical team and patient care, we encourage you to apply.
- Administrative Support: Manage a variety of tasks including typing clinic letters (audio transcription), scanning and uploading documents, handling incoming/outgoing post and deliveries, and managing a room booking system.
- Communication: Serve as the main point of contact, answering and making telephone calls, and dealing with queries from patients, families, and external services with professionalism and empathy.
- Patient and Team Coordination: Print and distribute letters, send imaging requests, and manage generic email inboxes. You will also participate in multidisciplinary team meetings and team meetings.
- Record Keeping: Maintain accurate and up-to-date electronic and written clinical records, ensuring strict adherence toInformation Governanceandconfidentialitystandards.
- Professional Development and Mentorship: Participate in supervision and appraisal to reflect on your own practice.
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.
Please refer to the attached job description for full details and main responsibilities of the role.
This advert closes on Thursday 20 Aug 2026
Proud member of the Disability Confident employer scheme
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