IT Field Engineer (Multi‑Site | Progression & Development)
Addlestone / Epsom
£30,647 + 34 Days Holiday + Local Government Pension + Excellent Benefits + Long‑Term Progression + Mileage Allowance
Do you have exposure to offering IT support to educational establishments, either directly or through an MSP?
Are you looking for a varied, field‑based role where you’ll develop your technical skills, work across multiple sites, and play a key role in supporting modern IT environments?
This is an opportunity to join a large, forward‑thinking organisation that is heavily invested in technology and continuous improvement. Supporting multiple sites across the region, we are committed to creating modern, high‑performing IT environments that enable both staff and users to thrive.
With a strong focus on collaboration, innovation and development, we offer clear progression pathways, ongoing training and a genuinely supportive team culture. Your contributions will have a real impact and your development will be prioritised.
In this role, you’ll be responsible for delivering first and second line support across multiple sites, ensuring systems run smoothly and users are fully supported. You’ll work on a mix of day‑to‑day troubleshooting, installations, system upgrades and wider IT projects, giving you a highly varied and engaging workload.
You’ll also play a key role in maintaining hardware, supporting network infrastructure, monitoring system performance and ensuring security and compliance standards are met. This is a hands‑on role where no two days are the same, ideal for someone who enjoys problem solving and working in different environments.
Role
- Provide first and second line IT support across multiple sites
- Monitor and respond to service desk tickets within agreed timeframes
- Install, configure and maintain hardware, software and network systems
- Support system upgrades, deployments and IT projects
- Maintain equipment and carry out basic repairs when required
- Monitor backups, system performance and security processes
- Ensure compliance with IT policies, data protection and legislation
- Support users and troubleshoot technical issues in a professional manner
Qualifications
- Experience in first or second line IT support
- Exposure to supporting educational establishments, either directly or through an MSP
- Strong knowledge of end‑user devices, networks and IT systems
- Excellent problem‑solving skills and attention to detail
- Ability to communicate effectively with non‑technical users
- Understanding of data protection and IT compliance
- Full UK driving licence and willingness to travel between sites
- Candidate must live within a commutable distance of the Addlestone or Epsom area
We are an equal opportunities company and welcome applications from all suitable candidates.
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