Season Car Rental is a growing car rental and automotive services business focused on delivering reliable vehicle solutions and exceptional customer service. We are looking for an experienced and commercially driven General Manager to lead the day-to-day operations of the business, oversee fleet and sales performance, and support the continued growth of the company.
About You
We are seeking a highly organized and customer-oriented individual with strong administrative and communication skills. The ideal candidate will be comfortable handling customer enquiries, bookings, documentation, and general office administration while also supporting sales activities and operational coordination.
You should be proactive, detail-oriented, commercially aware, and capable of working in a fast-paced environment.
Responsibilities
- Handle customer enquiries via phone, email, and walk-ins professionally and efficiently
- Support vehicle booking processes, rental agreements, and customer documentation
- Coordinate vehicle handovers, returns, and scheduling activities
- Assist with invoicing, payment tracking, and general administrative tasks
- Maintain accurate customer, vehicle, and operational records
- Support sales activities and customer follow-ups to maximize bookings and revenue
- Coordinate with suppliers, garages, insurance providers, and operational teams when required
- Assist with vehicle compliance documentation, renewals, and operational paperwork
- Monitor and respond to customer queries and complaints in a professional manner
- Support social media, marketing, and promotional activities when needed
- Ensure excellent customer service standards are maintained at all times
- Assist management with reporting, operational coordination, and day-to-day office support
- Handle general office administration and support overall business operations
What We’re Looking For
- Previous experience in administration, customer service, sales support, or car rental operations
- Strong communication and interpersonal skills
- Good organizational and multitasking abilities
- Strong attention to detail and problem-solving skills
- Ability to work independently and manage priorities effectively
- Customer-focused with a professional and positive attitude
- Comfortable working in a fast-paced and growing business environment
- Good computer skills including Microsoft Office and email management
- Experience handling bookings, scheduling, or operational coordination is an advantage
- Sales-oriented mindset with the ability to support business growth initiatives
- Full UK driving license preferred
Preferred Experience
- Experience in the automotive, car rental, hospitality, or customer service industry
- Exposure to sales coordination or customer account management
- Experience handling operational or office administration tasks
- Understanding of vehicle rental processes and customer handling
Benefits
- The opportunity to set up and shape the compliance framework for a growing business.
- A supportive and collaborative environment where your success is celebrated.
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