About Trilogy Jewellers
Trilogy Jewellers is a leading luxury watch and jewellery specialist based in Mayfair, working with some of the world’s most sought after timepieces and jewellery.
We are committed to delivering an exceptional client experience while maintaining the highest standards of professionalism, organisation, discretion, and operational excellence.
As our business continues to grow, we are seeking a highly capable Office Administrator to support the day to day operations of the company.
The Opportunity
This is a key operational role within the business, supporting inventory management, administration, payments, e commerce, and client coordination.
The successful candidate will be highly organised, detail focused, and capable of managing multiple responsibilities within a fast paced luxury retail environment.
We are looking for an individual who takes ownership of their work, demonstrates initiative, and consistently delivers to a high standard.
Key Responsibilities
• Managing daily office administration and operational processes
• Maintaining accurate inventory records and stock control systems
• Managing and updating online product listings across multiple sales channels
• Processing and monitoring incoming and outgoing payments
• Supporting reporting, data management, and administrative projects
• Coordinating appointments and assisting with client communications
• Liaising with suppliers, logistics providers, service partners, and external accountants
• Supporting marketing and social media administration
• Ensuring internal records, systems, and documentation remain accurate and up to date
• Supporting the wider team with administrative and operational requirements
About You
The ideal candidate will have previous experience within office administration, operations, luxury retail, jewellery, watches, fashion, hospitality, automotive, or another premium client focused environment.
You will possess:
• Excellent organisational skills and exceptional attention to detail
• Strong Excel and Microsoft Office proficiency
• Professional written and verbal communication skills
• The ability to prioritise workload and manage multiple tasks effectively
• A proactive and solutions focused approach
• The confidence to work independently and use your own initiative
• Strong accountability and ownership of responsibilities
• The ability to set personal objectives, manage deadlines, and consistently deliver results
• A positive attitude, strong work ethic, and desire to contribute to a growing business
Luxury retail experience is strongly preferred.
Working Hours
Our showroom operates 7 days per week.
This is a full time position working 5 days per week on a rota basis and includes regular weekend working. Flexibility is essential.
What We Offer
• Opportunity to join an established and growing luxury business
• Exposure to some of the world’s most prestigious watch and jewellery brands
• A professional, supportive, and ambitious working environment
• Genuine responsibility and autonomy within the role
• Long term career development opportunities
• Competitive salary based on experience
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