Under the Data Protection Act data subjects have a right to have access to and copies of their records, this role is to assist in the provision of these records
You will be required to work as part of a small team, communicating effectively and courteously with a wide range of internal and external personnel
You will be involved in all aspects of locating personal files both physical and electronic and preparing them for disclosure to a tight deadline
Main duties of the job
To work on own initiative to prioritise, assist with the management and allocation of the administrative workload of the department within clearly defined policies and procedures, but understand when to escape for assistance
To clearly and accurately identify information which will be released to outside agencies and individuals (restricting information where appropriate), adhering to the Data Protection Act 2018, UK General Data Protection Regulation and Access to Health Records Act 1990
To record all requests on Datix (reporting system)
To receive, log and action any incidences of misfiled personal identifiable information
To take calls from the public, solicitors and the Police in response to their requests
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million
RCHT is responsible for the provision of services at three main sites with approximately 780 inpatient beds
Royal Cornwall Hospital in Truro
St Michael’s Hospital in Hayle
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities, and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting and retaining highly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year
Job responsibilities
To be an employee of the NHS you need to successfully complete the following
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit: https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We may be able to offer flexible working. Please discuss at interview
Sponsorship is unavailable for this role.
Person Specification
- Educated to GCSE level or equivalent to include English and Maths
- NVQ Level 3 in Business Administration or equivalent qualification and experience
- Practical Data Protection Act Knowledge
- Practical Records Management knowledge
- Knowledge, experience and understanding of the Data Protection Act 2018, the Access to Health Records Act 1990
- Previous experience of working within an office environment
- Experience of working with Windows based packages to include Word, excel and Access Database
- PAS Basic Modules & other hospital IT systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions
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