Shift Lead: Store Ops & Customer Experience

Company: Marks and Spencer
Apply for the Shift Lead: Store Ops & Customer Experience
Location: Birmingham
Job Description:

A leading retail chain in Birmingham seeks a Shift Lead to manage store operations and ensure an excellent customer experience. The ideal candidate will lead the fill operation, coach team members, and maintain high presentation standards. Candidates should have strong communication skills, experience in retail, and a good level of digital capability. This role provides an opportunity to develop leadership skills and work within a dynamic team environment, ensuring operational excellence and customer satisfaction.#J-18808-Ljbffr…

Posted: March 27th, 2026