Refrigeration Night Shift Engineer

Refrigeration Service Engineer (Static Site-Based)

To provide comprehensive refrigeration engineering services including maintenance, repair, and technical support for retail refrigeration systems. Participate in emergency response coverage and contribute to on-site project delivery and continuous improvement initiatives.

Main Duties and Responsibilities

• Perform preventive maintenance, diagnostics, and repairs on all types of retail refrigeration equipment including CO2, glycol, and A2L systems.
• Conduct scheduled and reactive maintenance work to ensure optimal system performance and compliance with regulations.
• Respond to emergency and non-emergency callouts as part of your working shift.
• Create and maintain detailed service reports, technical documentation, and F‑Gas logs in accordance with regulatory requirements.
• Ensure all engineering work is completed in compliance with health and safety regulations and company procedures.
• Communicate effectively with store management and customers regarding service requirements and system status.
• Support on-site project installations, refurbishments, and commissioning activities when required.
• Identify and report opportunities for system improvements and energy efficiency enhancements.
• Maintain accurate records of parts usage and support on-site stock requirements for critical components.
• Assist in the preparation of quotations for additional on‑site reactive works and small projects.
• Provide technical input and recommendations for equipment upgrades and replacements.
• Collaborate with the service team to meet KPI targets for planned preventive maintenance and reactive response times.
• Stay current with new refrigeration technologies, regulations, and best practices through ongoing professional development.
• Troubleshoot complex technical issues using systematic diagnostic approaches.
• Support training and knowledge sharing initiatives within the engineering team.

Essential Skills and Qualifications

• Extensive hands‑on experience in retail refrigeration service and maintenance operations.
• Strong technical knowledge of commercial refrigeration systems, controls, and equipment.
• Proven ability to diagnose and resolve complex refrigeration system faults.Experience working independently with minimal supervision while maintaining high quality standards.
• Good understanding of customer service requirements in retail environments.
• Practical problem‑solving approach with attention to detail.
• Strong communication skills for interacting with customers and colleagues.
• Flexibility to work overtime and participate in emergency standby duties.
• Working knowledge of Microsoft Office applications including Excel and Word.
• Time Served Refrigeration Engineer qualification.
• CITB Safety Passport.
• City & Guilds 2078 / 2079 F‑Gas Refrigerant Handling certification.
• City & Guilds 207 – Refrigeration & Air Conditioning.
• NVQ Level 1, 2 & 3 – Refrigeration & Air Conditioning.
• Pressure Testing Competency certification.
• Manufacturer‑specific compressor training courses.
• Controls and strategy experience.
• Product training on commercial chillers beneficial.

Seniority level: Associate

Employment type: Full‑time

Job function: Engineering and Information Technology

London, England, United Kingdom

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