Night Laundry Attendant (24-hour per week), The Savoy Hotel

Job Description

Night Laundry Attendant

Department

Housekeeping, Laundry

Supervisor

Laundry Manager

Salary

£16.28 per hour, including service charge

Your Purpose

To be a key player at the heart of our operation. Provide a high standard of work in the linen room and the best possible care of linen used in the hotel. Train on day shifts to ensure thorough knowledge of the operation before moving on to night shifts.

Accountable For

• Taking care of the linen room overnight, preparing linen to help set the teams up for success during the day.
• Handling guest requests, belongings and personal items with the utmost care, security and discretion.
• Preparation and delivery of essential stock, promoting a one‑team mindset.
• Keeping a clean and tidy work environment at all times.

Key Responsibilities & Contribution

• Moving trolleys to prepare the area for the morning shift.
• Separating food and beverage linen.
• Separating linen to be washed internally and externally.
• Returning uniforms to colleagues.
• Collecting guest laundry overnight and carrying out express services when needed.
• Separating dry cleaning from other garments within colleague laundry.
• Keeping accurate records of linen and uniforms.
• Keeping the linen room clean and tidy.
• Ensuring machines are prepared for the morning shift.
• Other duties as specified by Housekeeping leadership.

Qualifications – Essential

• The ability to prioritise and organise yourself.
• Warm, enthusiastic and positive personality with the ability to build trusting relationships with others.
• Ability to work under pressure and at high speed.
• Frequently kneeling, pushing, pulling, lifting, carrying, reaching, standing and walking.
• Can‑do attitude and ability to adapt to changes.
• Problem‑solving abilities.
• Attention to detail.
• Highly responsible and able to work independently with little supervision while also following directions thoroughly.
• The desire to develop skills that include luggage service, laundry services and other operating equipment (shampoo machine, washing machines, dryers, ironer).

Qualifications – Desirable

• 1 year minimum experience in the Hospitality Industry preferred, and 6 months minimum in Housekeeping.

Additional Information

• Competitive salary, pension, accrued holidays.
• Exclusive discounts:
• Savoy, Fairmont, Raffles and Accor hotels (friends & family rates included).
• 50% off at American & Beaufort Bars, Afternoon Tea, spa, florist and select Gordon Ramsay restaurants.
• 20% off at other Gordon Ramsay restaurants and Restaurant 1890.
• Colleague restaurant, interfaith prayer room and wellness room.
• Laundry services for all colleagues.
• Gym access.
• Local discounts for F&B and retail.

Please note that we believe in flexibility and multi‑skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

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