Role: Passenger Service Agent
Location: Heathrow Airport
This is not an active vacancy, but a chance to be first in line when new roles become available!
What Makes You a Perfect Fit?
- Greeting passengers with warmth and professionalism
- Navigating travel documents with precision
- Managing baggage handling and weight checks
- Resolving travel issues with grace and efficiency
- Ensuring timely and safe boarding for all passengers
- Courteous, patient, and understanding
- Basic computer literacy
- Security awareness
- Fluent in spoken and written English
- Previous face-to-face customer service experience
- Confidence and assertiveness
Shifts may start as early as 3:00am and end as late as 11:30pm, so flexibility is key. Our operations run around the clock, and we need team members who can adapt to changing schedules to keep things running smoothly.
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