Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
Key Responsibilities
- Global Oversight of Finance Desk Support function with Rates Technology – facing off to senior Business and Technology stakeholders
- Provide user and batch support for trade booking application ‘Finance Workstation’ and ‘Positions’
- Start of day checks, continuous monitoring of application and underlying infrastructure
- Expected to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
- Develop and maintain technical support documentation
- Act as a liaison between users/traders, interfacing internal technology groups and vendors
- Participate in application releases, testing and deployment into productionPerform post release checkouts after application releases and infrastructure updates
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency and Effectiveness initiatives.
- Good interpersonal and communication skills, great teammate.
- Basic Business knowledge/understanding of financial markets and products.
- IT/spreadsheet/analytical/modelling skills
- UNIX (Solaris/Linux) knowledge and practical usage. (Able to navigate the system and know the core administration functions)
- Oracle SQL knowledge and practical usage. (Able to create ad hoc SQL queries)
- Strong analytical skills & attention to detail
- Repo Trading Experience Desirable
- Strong Leadership Qualities
Knowledge & Experience
- Experience working in a front office support environment.
- Business knowledge/understanding of financial markets and products, particularly Credit and Rates Derivatives Flow.
- IT/spreadsheet/analytical/modelling skills
- Good UNIX (Solaris/Linux) knowledge and practical usage. (Able to navigate the system and know the core administration functions)
- Extensive Oracle SQL knowledge and practical usage. (Able to create ad hoc SQL queries)
- Previous experience of electronic markets and straight through processing.Strong analytical skills & attention to detail
- Repo Trading Experience Desirable
Benefits
- 27 days annual leave (plus bank holidays)
- A discretionary annual performance related bonus
- Private Medical Care & Life Insurance
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
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