Neonatal Administrative Assistant
The closing date is 11 June 2026.
We are looking for an enthusiastic, reliable and hardworking individual to join our Neonatal Administration team to provide efficient and high‑quality administrative support to consultants and their teams. Working in close co‑operation with staff and other health professionals to ensure a first‑class service, the role requires an active and supportive member of the department’s administrative and clerical team.
Main duties of the job
The ideal candidate will have excellent organisational skills, a patient‑focused approach, be a good team player capable of working with different staff groups and be able to work on their own initiative. The person best suited to this position is someone with the ability to work in a team, excellent interpersonal skills, flexibility, proactivity and enthusiasm for meeting challenges.
A good standard of verbal and written English, numeracy and attention to detail is also expected.
You will be working as part of a well‑established Neonatal team providing administrative support to the running of the service.
The Neonatal Unit provides specialist medical and surgical services to premature and sick newborn infants requiring intensive care, high‑dependency care, special care and community care.
About us
With nearly 9,000 dedicated staff caring for patients around the clock, St. George’s Hospital in Tooting is one of the country’s principal teaching hospitals. It is shared with St. George’s, University of London, which trains medical students and carries out advanced medical research. The trust serves a population of 1.3 million across southwest London and provides a wide variety of specialist care and community services.
Job responsibilities
Please refer to the attached job description for detailed responsibilities. The role includes supporting staff in scheduling, documentation, patient communication, and coordination of neonatal services.
Qualifications and Training
- GCSE level education, evidence of good written English
- Microsoft Word processing and basic Excel knowledge
- Previous experience in administrative support roles
- Customer care qualification or equivalent level of knowledge and experience
Experience
- At least 1 year of clerical or secretarial experience within the last 3 years
- Experience working in a hospital setting
- Experience working with the public
- Previous experience in a multicultural environment
Skills
- Good organisational prioritisation skills
- Good literacy and numeracy skills
- Ability to communicate confidential information effectively and appropriately
- Ability to work unsupervised
- Ability to work as part of a team
- Multi‑tasking skills to meet deadlines
- Willingness and ability to learn new IT skills and technology
Knowledge
- Comprehensive knowledge of a range of administration procedures and practices
- Proficiency with software programmes including Microsoft Word, Excel and e‑mail
- Knowledge of NHS priorities
Other
- Ability to work flexibly to meet the needs of the service (e.g. annual leave)
- Ability to show empathy to patients and colleagues
- Self‑motivated with the ability to adapt to shifting priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a submission for Disclosure and Barring Service (formerly CRB) check of any previous criminal convictions will be required.
Employer
St. George’s University Hospitals NHS Foundation Trust
Salary
£31,554 to £33,270 a year (pro‑rated, including Inner London HCAS).
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