About Us
We are Ocado Technology and we empower global grocery retailers with cutting‑edge cloud, robotics, AI, and IoT. Our Ocado Smart Platform (OSP) powers highly automated Customer Fulfilment Centres (CFCs), enabling efficient, single‑pick online grocery delivery.
About The Role
As an Engineering Technician, you will play a vital role in ensuring the smooth running of our state‑of‑the‑art, automated Customer Fulfilment Centre in Bicester. You will be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. In addition to reactive maintenance, you will carry out planned servicing and repairs to keep our equipment in top condition, and you will participate in proactive improvement projects to enhance reliability and efficiency. This is a hands‑on role working with cutting‑edge technology in a fast‑paced, high‑tech environment.
You will work a shift pattern to support our 24/7 operation, consisting of 12‑hour shifts across days, nights, and weekends.
About You
- Technical understanding of automation hardware/software and ideally control systems; a formal engineering qualification is preferred.
- Strong analytical and problem‑solving skills with a hands‑on, practical approach.
- Excellent communication and organisational skills, with the ability to prioritise and share knowledge effectively.
- Comfortable working at height using access equipment, in line with site safety standards.
What We Offer
- Time to recharge: 264 hours annual leave (increasing after 5 years) plus the option to buy more.
- Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
- Family‑first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
- Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest‑free loans for train tickets.
- Commuter perks: Cycle to Work Scheme.
- Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
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