WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
We are now recruiting for an Assistant Manager at the Hilton Birmingham Metropole’s Gild Restaurant and Bar. The Gild Restaurant and Bar is at the heart of the hotel and welcomes guests 24 hours a day. Experience in a busy bar or nightclub with Supervisor or Assistant Manager responsibilities would be ideal for a role in this 24 hour lounge bar. A great team leader with a passion for creating a great Guest Experience would be ideal for this position.
A WORLD OF REWARDS
Yearly salary of £30,750 plus service chargeFree, healthy and high quality meals when on dutyGrow your CareerPersonal Development programmes designed to support you at every step of your careerA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( )Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Team Member Referral ProgramDiscounted dental and health coverHigh street discounts: with Perks at WorkFree car parkSubsidised Taxi between 12am and 7amHoliday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)Guest Experience Day: 1 night stay with breakfast and dinnerModern and inclusive Team Member’s areas
What will I be doing?
Help manage Restaurant and Bar operationsMaintain exceptional levels of customer serviceRecruit, manage, train and develop the Restaurant and Bar teamsManage guest queries in a timely and efficient mannerWork within budgeted guidelines in relation to Food and PayrollDrive sales to maximize budgeted revenueDevelop menus with other members of Food and Beverage teamAccountable for monthly stock takesIncentivise team members to maximize sales and revenueSet departmental targets and objectives, work schedules, budgets, and policies and proceduresEvaluate guest satisfaction levels with a focus on continuous improvementEnsure communication meetings are conducted and post-meeting minutes generatedBe environmentally awareAssist other departments wherever necessary and maintain good working relationshipsComply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
Management and/or supervisory Food and Beverage experienceAble to meet financial targetsAbility to comply with all Food and Beverage brand standardsAbility to work under pressureExcellent grooming standardsWillingness to develop team members and selfFlexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Degree in relevant areaPassion for delivering exceptional levels of guest service
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. xwzovoh That’s why at Hilton, Every Job Makes the Stay.
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