Senior Store Assistant – Keyholder

Company: Toolstation
Apply for the Senior Store Assistant – Keyholder
Location: Newcastle upon Tyne
Job Description:

This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.

What you’ll do

Senior Store Assistant (keyholder) in Newcastle Scotswood Road.

24 hours per week.

We are looking for candidates who live locally and can commute easily to our store.

Store open 7 AM to 8 PM, so you must manage early starts and late finishes.

You’ll be the friendly face of Toolstation, helping customers find what they need and handling deliveries, warehouse tasks, stocking shelves, and other duties.

The role includes accountability for supporting colleagues to deliver a great customer experience. Retail experience is not essential, but you will need experience as a key holder or supervising team members.

Daily responsibilities

  • Handle deliveries, unpack stock, keep store clean, and prepare orders.
  • Offer outstanding customer service during busy times.
  • Sell the benefits of Toolstation Club and Trade Accounts, signing customers up.
  • Open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.

What you’ll bring

  • A friendly personality, maintaining high store standards and creating a welcoming workplace.
  • Reliability – be there when needed with flexibility, commitment and support for customers and team.
  • Accountability – experience taking charge and stepping up when required.
  • Your best self – bring energy, enthusiasm and let your personality shine.

What you’ll get

  • 22 days holiday + Bank Holidays.
  • Company pension scheme and life assurance.
  • Bonus scheme and cycle-to-work program.
  • Save and buy as you earn options.
  • 20% discount across all Travis Perkins companies.
  • Health and wellbeing support at your fingertips with Aviva Digicare.
  • Financial education, support and recognition awards.
  • Discounts at over 1,000 retailers.

Training and development are available, including access to Toolstation Academy and Apprenticeship programmes. You can move up the ladder, explore roles across the business and take opportunities within the wider Travis Perkins Group.

We employ the best qualified people and provide equal opportunity for advancement and training. We do not discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

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Posted: June 1st, 2026