Overview
An exciting new opportunity has arisen for a committed Regional Operations Manager to provide both strategic and operational leadership to Dialysis Clinic Managers across the London South West, East, and North regions. The role requires regular travel across clinics, with approximately 60–80% of your working week spent on-site supporting services and teams. This is an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of dialysis care using cutting-edge technology in welcoming, modern environments.
To be considered for this position you must have established leadership experience within a healthcare provider. Experience in an outpatient haemodialysis setting would be highly advantageous.
Key Responsibilities
- Coaching and developing your team of Clinic Managers to help achieve their professional and personal goals
- Creating a fulfilling work environment through strategic leadership and support to teammates within clinics
- Driving financial and revenue growth whilst maintaining excellent clinical outcomes
- Managing relationships with external partners such as NHS Trusts and the CQC
- Understanding and analysing metrics impacting service delivery and other key factors
- Building strong relationships with internal stakeholders throughout the business, including UK and International Head Office
- Implementing new processes to drive quality improvements for both patients and teammates
- Ensuring compliance with all relevant clinical, governance and regulatory systems and policies
Required Skills and Experience
- Established leadership experience within a healthcare provider; experience in an outpatient haemodialysis setting is highly advantageous
- Demonstrable experience in planning and managing at strategic and operational levels
- Strong business acumen; ability to assess financial implications of decisions and actions
- Engaging communication skills and a friendly demeanour to connect with a diverse team and patients
- Lead-by-example style to encourage a value-driven culture
- Entrepreneurial attitude and pragmatic approach to problem solving in changing clinical environments
- Advanced computer skills with proficiency in MS Excel; intermediate skills in MS Word, Outlook, and PowerPoint
Salary and Benefits
The successful Regional Operations Manager will receive an excellent salary in the range of GBP50,000–GBP55,000 per annum. This is a permanent full-time role. In return, you will receive the following benefits:
- Company Pension Scheme
- 35 days paid leave per annum, including bank holidays
- Life Assurance to 3 times annual salary
- Retail discount scheme membership
- ANN UK Membership
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