Locality Manager – West Norfolk based in King’s Lynn
Job Type: Permanent
Salary: £30,960 per annum
Hours: 37 hours per week
Location: West Norfolk based in King’s Lynn
Pension: 4.5% employer contribution
Annual Leave: 25 days plus bank holidays
Do you want a leadership role where your work makes a real difference to people’s lives?
We are looking for a Locality Manager to lead our services in King’s Lynn, including managing the local office, overseeing outreach provision and supporting staff and volunteers to deliver high‑quality advice.
You will play a key role in ensuring our services are accessible, effective and responsive to local need, while maintaining strong relationships with community partners and stakeholders.
Key responsibilities include:
- Managing the day‑to‑day operation of local advice services
- Supporting, supervising and developing staff and volunteers
- Maintaining advice quality through case checking and quality assurance
- Ensuring accurate outcomes recording and reporting
- Helping develop and extend services to support more people
We’re looking for someone who:
- Is values‑driven and committed to social justice and equality
- Has experience in advice services or a similar environment
- Understands safeguarding and referral processes
- Has strong communication, organisational and IT skills
- Has experience supporting or managing volunteers
We offer:
· Full training and support, including adviser accreditation
· 4.5% employer pension contribution
· Flexible working opportunities
· Employee Assistance Programme
· 25 days plus bank holidays
Closing date: Sunday 21st June 2026. Interviews will be held on Monday 29th June. This role is subject to a satisfactory DBS and right to work checks.
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