Restaurant Supervisor (New Outlet)

Position Summary

Souper Tang is launching a brand‑new outlet in Singapore, and we’re inviting enthusiastic individuals to join us on this exciting journey. We are looking for a motivated and hands‑on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience.

Key Responsibilities

• Oversee all front and back of the house restaurant operations.
• Ensure customer satisfaction through promoting excellent service.
• Respond to customer complaints tactfully and professionally.
• Maintain quality control for all food served.
• Analyse staff evaluations and feedback to improve the customer’s experience.
• Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
• Oversee health code compliance and sanitation standards.
• Look for ways to cut waste and decrease operational costs.
• Generate weekly, monthly, and annual reports.
• Train new employees and provide on‑going training for all staff.
• Other job tasks requirements as assigned by Outlet Restaurant Manager.

Job Requirements

• Minimum 2 years of experience in a supervisory role within the food & beverage industry.
• Strong interpersonal and communication skills.
• Basic understanding of POS systems and cash handling.
• Ability to lead, train and motivate a team.
• Comfortable to work on weekends, and public holidays.
• Demonstrated commitment to customer satisfaction and team support.

If you thrive in a fast‑paced environment, enjoy leading teams, and are passionate about creating memorable guest experiences, we want to hear from you.

Grow your career. Lead with confidence. Be part of our journey.

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