About the role
We’re looking for a proactive and enthusiastic Facility Assistant to join our Enabling Functions team. Based across our Canary Wharf and Kings Cross offices, you’ll play a key role in delivering a professional, welcoming, and well-managed workplace environment.
Working closely with the Facilities Manager and wider team, you’ll support the day‑to‑day running of our modern office spaces, helping ensure they are maintained to the highest standard and provide an excellent experience for employees, visitors, and contractors.
This is a front‑facing role with a varied workload, ideal for someone who enjoys working in a fast‑paced, people‑focused environment.
Working hours: This role operates on a rotating rota of:
- Monday to Friday 08:30am – 4:30pm, and
- Monday to Friday 09:30am – 5:30pm
Flexibility will be required to support business needs, including covering absence where necessary.
Travel: Travel to other offices within the London area is essential for this role.
What you’ll be doing
Front of House & Reception
- Acting as the first point of contact for visitors, providing a professional and welcoming experience
- Managing reception duties including answering calls and responding to shared mailbox queries
- Supporting employees, visitors and contractors with day‑to‑day queries
Meeting Rooms & Office Environment
- Managing meeting room bookings and ensuring rooms are set up and maintained to a high standard
- Carrying out equipment checks and coordinating hospitality requirements
- Ensuring all office areas, including kitchens and tea points, are clean, stocked and presentable
Mailroom & Administration
- Managing incoming and outgoing post, including internal distribution
- Supporting the company’s hybrid mail system
- Providing general administrative support as required
Facilities Support
- Monitoring and replenishing office and stationery supplies
- Managing access control systems and issuing ID passes
- Supporting contractors and liaising with landlords where required
- Reporting and following up on maintenance issues
- Assisting with health & safety and general facilities management tasks
- Carrying out occasional manual handling and physical tasks
Who we’re looking for
We’re looking for someone who is organised, approachable, and takes pride in delivering excellent customer service.
Essential:
- Experience in a similar facilities role
- First Aid or Fire Marshal certification
- Good IT skills, including Microsoft Office
- Strong communication skills (both verbal and written)
- Confident engaging with people at all levels
- Excellent organisational skills and ability to manage a varied workload
- Ability to work independently and as part of a team
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About us
Balfour Beatty Group Enabling Functions are Legal, Finance, IT and Procurement, Communications, Health Safety and Environment, HR and Sustainability. Together, they support delivery of our Build to Last strategy whilst improving efficiencies and standardising our approach, systems and processes.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at candidaterecruitmentqueries@balfourbeatty.com
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