Technical Support Administrator (Non I.T)

Company DescriptionWork with Us. Change the World. At AECOM, we’re delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We’re one global team driven by our common purpose to deliver a better world. Join us. Job Description Provide administrative, technical and editorial support to the specifications team for efficient production and quality control of specifications and master documents. Assist with printing, compiling and issuing project specifications, following internal document control procedures and ensuring correct revisions, naming conventions and document layout elements. Support technical and administrative tasks, including setting up bids/ projects, managing team and project folders and data, creating fee proposals, and updating project finance documentation. Help address client comments, update the Technical Reference Sheet (T-Sheet) (specification index) and manage documents. Work alongside the full-time Proofreader to ensure specifications are proofread for grammar, spelling, punctuation and formatting consistency, clear technical inaccuracies, and that regulations and standards are current and applicable to the project region. Maintain and update master data sets, reviewing regulations, standards and manufacturer/ product information with Technical Leads. Review and update Quality Management procedures, including the Best Practice Guide, in response to feedback from the team and project lessons learnt meetings. Qualifications Excellent written and verbal communication skills (English Language).Strong knowledge of British and American English grammar, spelling and punctuation.Proficient with PDF X-Change Editor, Microsoft Word, Excel, Outlook, PowerPoint, Teams, and able to pick up industry-specific specification software.Familiar with and open to using AI tools for efficiency.Highly organised, detail-orientated, and able to manage multiple tasks accurately.Professional, calm and reliable when supporting deadlines and high-volume outputs.Punctual and methodical with a ‘right first time’ approach.Flexible and willing to adapt to new systems and processes.Able to express ideas clearly, follow procedures precisely, and proactively respond to tasks.Strong relationship-building skills at all levels.Degree qualified; background in document control, technical administration, editorial, or QA/QC is desirable. Additional Information At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. All your information will be kept confidential according to EEO guidelines. ReqID: J10151808 Business Line: B&P – Buildings & Places Business Group: DCS Strategic Business Unit: Europe & India Career Area: Design Work Location Model: Hybrid…