Customer Experience Lead – Live Theatre & Events

Company: Wycombe Swan Theatre
Apply for the Customer Experience Lead – Live Theatre & Events
Location: Southend on Sea
Job Description:

Wycombe Swan Theatre is looking for a Customer Experience Manager to lead customer operations and ensure high levels of service. This role requires a hands-on leader with commercial acumen and a passion for the entertainment industry.

The successful candidate will be responsible for managing teams, driving profitability, and improving operational efficiency in Southend-on-Sea’s vibrant cultural venues. The position offers competitive salary and generous annual leave.

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Posted: June 2nd, 2026