Insurance Operations Administrator

Company: Taylor James Resourcing
Apply for the Insurance Operations Administrator
Location: Greater London
Job Description:

Insurance Controls & Operations Administrator

Location: London

Date posted: 29 Jun 2023

Sector: ADMINISTRATION

Type: Permanent

Salary: £28,000 – £33,000 per annum

Email: brian@taylorjamesresourcing.com

Reference: BT6633

Qualifications

Previous compliance or insurance administration experience would be preferred combined with an A level (or equivalent) standard of education.

Responsibilities

  • To facilitate and administer the review process for all service contracts and outsourcing arrangements, ensuring compliance with all appropriate legislation and internal governance processes.
  • To keep up to date with ongoing regulatory changes.
  • To work with the Sourcing team regarding changes in legislative requirements and ongoing process changes and efficiencies.
  • To collate reporting on performance of client agreements and intra group sourcing.
  • To collate, review, maintain and update as required, key process timetables detailing multi‑departmental activities across the business, to enable timely delivery of external reports and returns.
  • To identify, track and resolve key process issues raised as part of timetable monitoring.
  • To maintain the process framework (comprising of a central process library with departmental process maps, procedures and policies, together with cycle documentation detailing key cross‑departmental data flows).
  • To support annual reviews of the process library and add new processes as required.
  • Support and enable improvement initiatives fostering and delivering a continual improvement ethos.
  • Work with the business to perform controls and testing to support internal control framework.
  • Preparing reporting to key audiences, including governance committees, based on each period’s KPIs, communicating areas of concern, improvements and changes.
  • To support the team in developing new KPIs and performance metrics.

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Posted: April 1st, 2026