Sureserve
Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do.
We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents.
With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future.
Sureserve Compliance Central
We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients
We are on the lookout for an experienced and dedicated renewables engineer to join our team.
This role requires a reliable professional with detailed knowledge of renewable energy systems who can manage complex problems effectively, communicate proficiently, and adapt smoothly to changes. The successful candidate will not only possess excellent time management skills and a positive attitude but also have a proven ability in delivering high quality customer service within a team environment.
Overview of Role
The main responsibility of the Renewables Breakdown Engineer will be to provide maintenance and repair services for our renewable energy installations. This includes diagnosing and rectifying faults, providing technical support and advice, and ensuring all work is completed in line with safety standards and regulations. The role will involve close collaboration with our engineering and customer service teams, making effective communication and teamwork vital.
Key Responsibilities
- Diagnosing & repairing faults within renewable energy central heating and hot water systems across the region.
- Providing technical support and advice to customers and colleagues.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicating updates and progress of work, completing the required paperwork electronically and manually.
- Ensuring all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
- Complying with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Requirements & Attributes
- A friendly and professional attitude, building strong relationships with clients and tenants, ensuring all works meet the required standards.
- Experience in renewable energy heating and hot water systems is essential.
- Skilled at problem solving & decision making.
- Gas qualifications are desirable.
- Completion of appropriate criminal and reference checks before starting.
- Valid Driving License.
Working hours are:
Monday to Friday 8am till 5pm (1 hour for lunch), overtime hours/ call out rota to go on available.
What We Offer
- Company vehicle and fuel card.
- Uniform & mobile device.
- Support provided for professional qualifications.
- Employee wellbeing programme, occupational health support, telephone support‑counselling for staff.
- Service level awarded annual leave.
- Enhanced maternity & paternity packages.
- Dental/Healthcare cash plan.
- Cycle to Work Scheme.
- Electric Vehicle Leasing Scheme.
- Gender Equality Working Group.
- Sureserve Academy- a platform for development, career progression.
- Employee Voice Programme.
- Social activities for all teams.
- Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
Sureserve is committed to creating a diverse and inclusive workplace…
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact scc-hr@sureserve.co.uk. Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Join us in our mission to deliver excellence across the UK
Join us in our mission to deliver excellence across the UK.
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