We are working with a leading broadcast and media technology company who are currently recruiting for a Senior Project and Support Engineer to join their team. This role offers a blend of project delivery and technical support, ideal for an engineer who enjoys working on complex systems, engaging directly with customers, and travelling internationally to commission solutions on-site.
You will work across both project and support functions (with a focus on projects), taking ownership of delivering and commissioning software installations while also supporting live customer environments. You will collaborate closely with internal teams including Project Management, Development, and Sales.
Deliver and commission software solutions for customer projects globally Install, configure, test and integrate systems in line with project plans Support existing customer systems, diagnosing issues and implementing fixes Work closely with engineering and development teams to test and validate fixes prior to release Provide customer training and technical guidance Document system configurations and support handover processes Contribute to continuous improvement in delivery and support processes Mentor junior team members and support more complex project work
Experience within broadcast, media, playout, or similar technical environments Experience delivering projects and/or commissioning systems on-site Knowledge of IT infrastructure including Windows Server, networking, and system performance tools is advantageous Familiarity with technologies such as SQL, XML, TCP/IP, and monitoring tools is beneficial Exposure to broadcast standards, media workflows, or automation systems is desirable Willingness to travel internationally on a regular basis
Fully remote working model Regular international travel and exposure to global projects Work with cutting-edge broadcast and media technology Opportunity to contribute to both project delivery and ongoing support Collaborative and supportive working environment with opportunities to grow
If you are an experienced engineer looking for a role that combines technical depth, customer interaction, and international project work, we would love to hear from you….