**Job Identification:** 209098
**Job Category:** Sales and Marketing
**Job Schedule:** Full time
The Account Executive u2013 Group Sales will manage a portfolio of Group clients based in the UK and Ireland, driving Group, Meetings and Events business into Hilton hotels across the UK and internationally. The role focuses on growing existing accounts while proactively developing new business, identifying and converting opportunities, and increasing account productivity. The Account Executive is accountable for the commercial performance of their assigned account portfolio, supported by Hilton Direct and internal hotel teams. Working closely with hotels and internal partners, the role supports end to end account management and promotes relevant brands, new openings and key updates.
**What will I be doing?**
The Account Executive will work within the Hilton Worldwide Sales (HWS) team alongside Account Managers and Directors, managing a portfolio of Group, Meetings & Events clients. The role focuses on driving Group, Meetings & Events business into Hilton hotels across the UK and internationally, including the development of new Group opportunities in emerging and under-penetrated territories such as Ireland. Activities include organising familiarisation trips, presenting new hotel openings to customers, and working closely with Hilton Direct to support and convert meeting opportunities.
**Key responsibilities:**
**Planning activities**
Proactively manage and grow an assigned portfolio of Group, Meetings & Events accounts, increasing engagement, productivity and conversion
Identify new business opportunities through reporting insights, referrals, existing relationships and market intelligence
Identify client needs and shape tailored approaches for customer engagements and events
Develop and present proposals that position Hilton effectively for meetings and events
Use insights from pipeline and performance tracking to inform future actions and prioritisation
**Organising activities**
Enhance customer awareness of the Hilton portfolio, including new openings, refurbishments, brand updates and key developments
Organise and support familiarisation trips and customer engagement activity where appropriate
Act as the central connection point between clients and hotels, ensuring clear information flow both ways
Collaborate with Hilton Direct and Group Sales Support to ensure efficient opportunity management, follow up and reporting
Ensure opportunities and activities are coordinated effectively across internal teams
**Directive activities**
Convert qualified leads into new accounts, taking ownership of onboarding, relationship development and ongoing account management
Drive opportunity progression and conversion through clear next steps and followu2011up
Represent Hilton professionally at industry events, workshops and networking opportunities
Champion Hiltonu2019s values and brand standards in all client and industry interactions
**Staffing activities**
Work closely with Hilton Direct and Group Sales Support to align effort and resource to priority opportunities
Provide clear direction and information to internal stakeholders to support opportunity delivery
Support collaboration across teams to ensure a consistent customer experience
**Controlling activities**
Deliver agreed revenue targets and contribute incremental growth for Hilton hotels globally
Track activity, pipeline and performance against goals using reporting tools and systems
Ensure accurate and timely updates within relevant systems and reporting platforms
Comply with all Hilton policies, systems and procedures, operating with professionalism and integrity at all times
**Supportive Functions**
In addition to the core responsibilities of the role, the Account Executive may be required to perform a range of supportive activities, with the time allocated to each determined by business needs and priorities.
Communicate regularly with internal teams and hotels to ensure effective coordination of activity and appropriate sharing of customer information across the portfolio
Attend sales workshops, training sessions and internal meetings to support professional development and business effectiveness
Contribute to projects and initiatives that support the wider Hilton Worldwide Sales and Group Sales team
Support collaboration across the sales organisation by sharing insight, best practice and market intelligence where appropriate
Plan and attend familiarisation trips aligned to their account portfolio to support customer engagement and business development
Undertake additional duties as required to support team objectives and service delivery
**What are we looking for?**
To be successful in this role, you will demonstrate the following skills, knowledge and experience:
Confident working with internal teams, hotels and external partners to progress opportunities and deliver results
Highly organised, with strong prioritisation skills and the ability to manage multiple accounts and activities concurrently
Comfortable working independently, with sole responsibility for managing and growing an assigned account portfolio
Proactive and selfu2011reliant, able to take initiative and follow through on actions to completion
Strong problemu2011solving skills, with the ability to address issues professionally and collaboratively
Adaptable, able to adjust priorities and approach as business needs change
Confident influencing and persuading to drive opportunity progression and positive outcomes
Able to interpret sales, pipeline and performance data to inform decisionu2011making and prioritisation
Good understanding of the sales process, including opportunity management, tools, measurements and systems
Sound commercial awareness, with an understanding of the needs of both hotel partners and client organisations
Demonstrates professionalism, integrity and strong relationship management skills when representing Hilton internally and externally
Strong communication skills, with the ability to present clearly and communicate effectively in writing and verbally
**Required Qualifications**
University degree or experience in lieu thereof
Proven experience in customeru2011facing, revenueu2011generating sales roles
Experience managing and growing accounts with individual performance accountability
Experience working in international or multiu2011cultural environments
Fluency in English
Proficient in Microsoft Office applications
Proficient in Salesforce or a comparable CRM system
Ability and expectation to be on the road conducting faceu2011tou2011face customer engagements a minimum of three days per week
Willingness and ability to travel weekly within the UK and Ireland to support high levels of inu2011person customer engagement, business development and account management
Experience or working knowledge of the Group, Meetings & Events sector
**How Weu2019ll Help You Thrive**
At Hilton, the hospitality weu2019re known for doesnu2019t end with our guests. We proudly invest in our Team Membersu2019 wellbeing, supporting you through all of lifeu2019s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks u2013 Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program Own a piece of Hilton u2013 Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future Paid parental leave u2013 Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Personalized caregiving support u2013 Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones Crisis concierge u2013 In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources u2013 Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)
_*Benefits availability may vary depending on Team Memberu2019s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we donu2019t just deliver exceptional experiences for our guestsu2014we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, weu2019ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the Worldu2019s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/) , and a company-wide commitment to providing the best stay for every guest, weu2019re setting new standards for the future of travel.
Whether youu2019re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the careeru2014and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/us/en/blog) to see why weu2019re more than a great place to stayu2014weu2019re a great place to work….