Overview
Job Title: Patient Health Care Navigator
Location: Camberwell
Hours of work: Full Time
Salary: £25396.80
Responsibilities
- Provide a high-quality and efficient administration service with responsibility for inbound and outbound patient calls; be the first point of contact for all patients and visitors, ensuring a friendly and supportive environment at all times.
- Provide an essential support function to the clinical and management teams to enable delivery of NHS Primary Medical Services, with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy and tact.
Qualifications
- Experience of clerical and administrative work
- Clear thinking and an analytical approach
- Able to work as part of a team to promote a good team spirit
- Able to be sensitive and assertive as appropriate
- Experience in a client facing/customer service position
- Be motivated and able to work independently
Who we are
We are a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.
As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.
Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.
Core values
- Caring – Respect and compassion in everything we do
- Inclusive – Empowering diverse voices and teamwork
- Evolving – Driving continuous improvement and innovation
- Ambitious – Striving for high standards and real impact
Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.
We are an inclusive employer. If you require any adjustments during the recruitment process, we will be more than happy to help.
Benefits
- 25 days holiday plus bank holidays, plus an extra day off for your birthday
- Excellent work-life balance
- Clinical progression and training cost support
- Full indemnity cover for all work undertaken
- NHS Discount & Support Schemes
- Employee Assistance Programme
- Sick pay, enhanced maternity/paternity leave
- Salary sacrifice schemes (electric car, cycle to work)
- Life insurance (3x salary), healthcare cash plan, charitable giving scheme
Apply today to join a patient-focused, innovative team and make a real difference in health care.
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