Senior Healthcare Support Worker – POPD

Company: Wwl
Apply for the Senior Healthcare Support Worker – POPD
Location: Wigan
Job Description:

We are looking to recruit a Senior Health Care Support Worker.

We are looking for motivated and caring Healthcare Support Workers to join a dedicated Paediatric Team in our Paediatric Outpatient department.

You will have excellent communication skills and the flexibility and adaptability to meet the needs of Children and their Families whilst maintaining a safe environment.

You will be motivated and committed to delivering high quality care to patients in a busy and fast paced area.

You will work as part of a team to provide high quality, safe and child centred care.

The successful candidate will be efficient, reliable, and able to work using their own initiative whilst being part of a team. You will be dedicated to assisting in the delivery and the development of an excellent service.

Detailed job description and main responsibilities

  • Provide a range of personal care for patients, including washing, dressing, personal care, beverages and/or meals.
  • Assist qualified nursing and medical staff where requested.
  • Communicate with all members of the team to maintain a good service provision.
  • Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
  • Prepare and support the patient appropriately during any activity that is to be undertaken.
  • Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
  • Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed.
  • Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
  • Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
  • Contribute to own personal development and take an active part in learning opportunities.
  • Undertake phlebotomy on children of a variety of ages, with appropriate training.
  • Contribute in the role of QB tester on a rotational basis.

Work across over 6 sites within the Wigan and Leigh area.

Senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Person specification

Qualifications

  • Effective level of numeracy and literacy skills
  • Effective communication skills – written and verbal
  • NVQ Level 2 in Health and Social Care

Skills

  • Proven ability to remain calm under pressure
  • Proven ability to demonstrate compassion/empathy/help others
  • Effective team player
  • Ability to deal with people from all backgrounds

Knowledge

  • Effective understanding of confidentiality

Additional

  • Proven ability to be flexible in your approach

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Posted: June 3rd, 2026