Enterprise Commercial Contact Centre Manager

A leading transportation technology firm in Sheffield is seeking a Commercial Contact Centre Manager to lead a team in providing efficient booking experiences for commercial account holders. Responsibilities include managing performance, ensuring compliance with KPIs, and maintaining high customer service standards. The ideal candidate will have significant experience in team management and B2B relationships. The role offers a full-time position with a focus on operational excellence and data-driven insights.#J-18808-Ljbffr…