On-site IT Triage Technician | London | £28,000 – £30,500
We’re currently looking for an On-site IT Triage Technician to join a busy and fast-paced IT support environment in London.
This is a hands-on, customer-facing role suited to someone with strong first-line support experience who enjoys troubleshooting, working under pressure and delivering excellent service to end users.
Key responsibilities:
• Providing first-line support for IT applications and hardware
• Logging, diagnosing and resolving incidents and service requests
• Installing, configuring and maintaining devices and software
• User administration and mobile device management via Microsoft InTune
• Supporting desk moves and office set-ups
• Delivering support via phone, Teams, email and face-to-face
What we’re looking for:
✔ Experience in 1st line / IT support
✔ Knowledge of Microsoft 365, Windows, Active Directory, Exchange & SCCM
✔ Strong communication and customer service skills
✔ Organised, proactive and detail-focused approach
✔ Ability to manage multiple tasks in a high-pressure environment
London – 5 days onsite
35 hours per week (shift-based)
£28,000 – £30,500
If you’re interested or know someone suitable, feel free to get in touch.
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